Cancellation of Orders
Cancellation or change of products will be accepted only on the same day of placing confirmed order
Are there any cancellation charges?
No, there are no cancellation charges.
Can I cancel one item alone from my order?
Yes, you may cancel a single item from a list of items in your order
How do I receive my refund amount after cancellation of order?
Refund amount will be credited to your account in 7 working days. In case of usage of credit card, it would be reversed to the card in 10 working days.
What happens when amount is deducted and transaction is failed?
We do not hold any responsibility for a failed transaction, however on your request we will check from our end for additional details.
What is the mode of cancellation?
A customer has options to cancel either by Emailing us or simply visit the website, type your order confirmation number and click on “Cancel my” order option.
I have used a coupon/gift card while placing an order, will it be applicable when I cancel & reorder?
Yes, on cancellation of your order the coupon/gift card would become invalid the amount debited from your account only would be refunded. In case of any discrepancy on working of coupon you may contact us for revalidation.
Please note that offers and discounts offered as a part of promotions are valid for the campaign period only.
Cancellation by us
For any reason not stated or stated, an order can be cancelled at our end because of the following reasons:
- Error in pricing
- Error in Product Info
- Non Availability of Product
- If you are un reachable on registered mobile number for order confirmation within 48hours
Alternately in some cases we may seek some time to check out additional information for the purpose of accepting the order. Prior information will be appropriately sent to customer before cancelling the order either partially or fully.
Our dispatch procedure?
The ordered product will be dispatched only after full payment is done, the complete packing of the product will be taken as video and will be shared to the customer.
We need the complete unboxing video from the customer side or else if there is any damage, we won’t process return or refund for the product.